Operations Corner
Ken Mussato, VP Quality Management, Operations Manager

Obviously we are not in the same market place we found ourselves in a few years ago when there were only a handful of detailers pricing any particular job. Now there are dozens, not only from the traditional companies across Canada and the US, but also from many countries around the world. Detailing is now a global market. As with other industries, our pricing is also being dictated by this globalization, driving prices down to levels not seen in decades, making it very difficult to survive in the detailing profession. Our estimating team has been busier than normal, submitting prices at a record level. This is paying off, as we are being awarded some jobs from past and new clients.

As far as our detailing work is concerned, all of our offices have risen to the challenges presented in current market we find ourselves in. We have been using our vast experience and resources to complete jobs of all types within budget and on time. It is a tribute to all of the workers in Dowco that we find ourselves better positioned than any other service provider in the world to survive and even grow in this depressed market.