President’s Message
Ewen Dobbie, President

Good times or bad, some things never change. For any company to succeed and grow, they must be brutally honest with themselves. That means taking regular looks in the mirror and asking those tough questions: Are we really as good as we think we are? Could we be delivering a better product or service?

For the most part, we are above average and get better than passing grades. Can we improve? Of course we can. Each one of us has the opportunity to improve ourselves and ultimately the company. We are after all, working towards a common goal. As we have said many times, to have more, one needs to become more, and Dowco as a company can become more if each one of ‘us’ becomes more. We can always find ways to improve our service offering, but each staff member also needs to buy into the idea that each day, we can improve. Each day we can be better in what we do, better in understanding what is required of the steel detailer, better in understanding the needs of the client, better in our communication skills and better in our ability to constantly improve. It takes all of us focused on the same task to ‘push that boulder to the top of the hill’. The hill of course, being the challenges we face each day as detailers. Let each one of us remain committed to constant improvement.